Question 1

What are the plan prices?

Accepted Answer

Vital is free. Thrive is $100/month, with annual billing shown as a $90/month equivalent. Flourish is handled through sales-led onboarding.

Question 2

Can I buy features individually, or only with a plan?

Accepted Answer

Absolutely—you don't need a plan to get started. With our free Vital plan, you can add features à la carte, billed per presence: Schema Plus — $80/month, Media Plus — $25 per 100 photos, Branded Presence — $10/month, CTA button — $10/month, Ad-free profile — $10/month, Hidden related businesses — $10/month. If you're planning to use several of these, our Thrive plan bundles them all for $100/month. Once you'd be adding more than a couple of features individually, Thrive typically offers the better value.

Question 3

Do paid plans affect ranking?

Accepted Answer

No. Ranking on Nusu is always merit-based — driven by rating quality, review depth, verification, relevance, and recency. Paid plans add presentation, branding, enrichment, and analytics features, but they never move your position. A free Vital listing and a Flourish listing compete for organic rank on exactly the same terms.

Question 4

How does Schema Plus work?

Accepted Answer

Every public presence emits strict NAP structured data for name, address, and phone. Schema Plus adds enhanced structured data for eligible details, is included with Thrive, and is available for Vital as an $80/month add-on.

Question 5

Do I need technical skills to use Schema Plus?

Accepted Answer

No. Nusu generates and maintains the structured data for you automatically — you just keep your profile details up to date, and we handle the machine-readable encoding behind the scenes.

Question 6

How many locations can I have?

Accepted Answer

Vital and Thrive each cover one presence. Flourish supports custom multi-location governance for franchises and multi-location brands. Add-ons are billed per presence.

Question 7

What support is included?

Accepted Answer

Every plan, including free Vital, includes AI and human support from our team at no extra cost. Support Plus is an optional add-on ($100/month per presence) that adds priority response times and a dedicated representative for businesses that need a guaranteed turnaround.

Question 8

Is there a free trial available?

Accepted Answer

Yes. We offer a 14-day free trial for new users. After the trial ends, billing starts on the plan you select.

Question 9

How do team members work?

Accepted Answer

All plans include unlimited team members at no additional cost, so you can invite as many people as you need to help manage your presence. And if you run an organization like a salon or clinic, the professionals who work with you can each have their own presence and be featured on your organization's profile — so individual practitioners build both their reputation and the organization's.

Question 10

Can I change plans later?

Accepted Answer

Yes. You can upgrade or downgrade anytime in your account billing settings. Upgrades apply right away; downgrades take effect at the end of your current billing period, so you keep what you've already paid for.

Question 11

What happens to my listing if I downgrade or cancel?

Accepted Answer

Your presence stays live on the free Vital plan. Paid features — enriched Schema Plus, branding, analytics, and extra media — switch off at the end of your paid term, while your basic listing and your reviews remain.

Question 12

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel in your account at any time. Your cancellation takes effect at the end of the current paid term.

Feature	VITAL Free presence and review management with merit-based discovery. /month Start with Vital	THRIVERECOMMENDED Enriched data, branded media, custom calls to action, and analytics. /month Start with Thrive	FLOURISHENTERPRISE Multi-location support, benchmarks, integrations, and team governance.
Staff Access	Unlimited	Unlimited	Unlimited
Presence	1	1	Custom
Verification
Merit-based Ranking
Reviews
Gallery
Help Center
Profile Depth
Insights
Schema Plus	Basic
Media Plus
Ads Hidden
Related Businesses Hidden
Branded Presence
CTA Button
AI+Human Support
Review Showcase
Enterprise
Predictive Benchmarks
Partner API
Multi-location Governance
Support Plus

Feature	VITAL Free presence and review management with merit-based discovery. /month Start with Vital	THRIVERECOMMENDED Enriched data, branded media, custom calls to action, and analytics. /month Start with Thrive	FLOURISHENTERPRISE Multi-location support, benchmarks, integrations, and team governance.
Staff Access	Unlimited	Unlimited	Unlimited
Presence	1	1	Custom
Verification
Merit-based Ranking
Reviews
Gallery
Help Center
Profile Depth
Insights
Schema Plus	Basic
Media Plus
Ads Hidden
Related Businesses Hidden
Branded Presence
CTA Button
AI+Human Support
Review Showcase
Enterprise
Predictive Benchmarks
Partner API
Multi-location Governance
Support Plus

Pricing Plans

Choose your plan

Frequently Asked Questions

Pricing Plans

Choose your plan

Frequently Asked Questions

Pricing Plans

Choose your plan

Frequently Asked Questions

What are the plan prices?Chevron Expanded

Can I buy features individually, or only with a plan?Chevron Expanded

Do paid plans affect ranking?Chevron Expanded

How does Schema Plus work?Chevron Expanded

Do I need technical skills to use Schema Plus?Chevron Expanded

How many locations can I have?Chevron Expanded

What support is included?Chevron Expanded

Is there a free trial available?Chevron Expanded

How do team members work?Chevron Expanded

Can I change plans later?Chevron Expanded

What happens to my listing if I downgrade or cancel?Chevron Expanded

Can I cancel my subscription anytime?Chevron Expanded

Pricing Plans

Choose your plan

Frequently Asked Questions

What are the plan prices?Chevron Expanded

Can I buy features individually, or only with a plan?Chevron Expanded

Do paid plans affect ranking?Chevron Expanded

How does Schema Plus work?Chevron Expanded

Do I need technical skills to use Schema Plus?Chevron Expanded

How many locations can I have?Chevron Expanded

What support is included?Chevron Expanded

Is there a free trial available?Chevron Expanded

How do team members work?Chevron Expanded

Can I change plans later?Chevron Expanded

What happens to my listing if I downgrade or cancel?Chevron Expanded

Can I cancel my subscription anytime?Chevron Expanded