User Generated Content Policy

Last updated August 12, 2025

This User Generated Content Policy ("UGC Policy") governs all content created, uploaded, posted, shared, or transmitted by users ("User Content" or "UGC") on Nusu's platforms and services. This policy is part of our Terms and Conditions and should be read alongside our Community Guidelines and Acceptable Use Policy.

Table of Contents

  1. Overview
  2. Definitions
  3. Content Ownership
  4. License Grant
  5. Content Standards
  6. Prohibited Content
  7. Content Moderation
  8. Reporting Violations
  9. Content Removal
  10. User Responsibilities
  11. Platform Rights
  12. Disclaimer

Overview

At Nusu, we value the creativity and contributions of our users. This policy outlines the rules, rights, and responsibilities regarding user-generated content on our platforms. By creating or sharing content on our services, you agree to comply with this policy.

Definitions

User Generated Content (UGC): Any content created and shared by users, including but not limited to:

  • Text posts, comments, and messages
  • Images, photographs, and graphics
  • Videos and audio recordings
  • Reviews and ratings
  • Code, scripts, and technical content
  • Profile information and avatars
  • Links and embedded content
  • Live streams and broadcasts
  • Any other materials submitted by users

Platform: All Nusu services, websites, applications, and related properties where users can create or share content.

Content Ownership

Your Rights

  • You retain ownership of original content you create
  • You maintain copyright and intellectual property rights to your original works
  • You can use your content elsewhere (unless exclusive rights are granted)
  • You can request removal of your content (subject to legal requirements)

Your Guarantees

By posting content, you represent and warrant that:

  • You own the content or have necessary permissions
  • Your content doesn't infringe on others' rights
  • You have consent from people appearing in your content
  • Your content complies with all applicable laws
  • Your representations are accurate and truthful

License Grant

License to Nusu

By posting UGC, you grant Nusu a:

  • Non-exclusive: We don't own your content exclusively
  • Worldwide: Applicable in all territories
  • Royalty-free: No payment required
  • Transferable: Can be transferred with business operations
  • Sub-licensable: Can be shared with service providers
  • Perpetual: Continues even after account closure (where legally required)

License to use, host, store, cache, reproduce, publish, display, perform, distribute, transmit, modify, adapt, translate, and create derivative works of your content.

Purpose of License

This license enables us to:

  • Operate and improve our services
  • Display your content to other users
  • Promote our services (with attribution)
  • Comply with legal obligations
  • Provide customer support
  • Protect against fraud and abuse

License Limitations

We will NOT:

  • Sell your content to third parties
  • Use your content for unrelated purposes
  • Claim ownership of your content
  • Use your content in misleading ways

Content Standards

Quality Guidelines

All user content should:

  • Be relevant to the platform or community
  • Provide value to other users
  • Be clearly written and understandable
  • Include appropriate context
  • Use appropriate tags and categories
  • Follow platform-specific formatting

Acceptable Content Types

✅ Educational Content

  • Tutorials and how-to guides
  • Educational discussions
  • Learning resources
  • Best practices and tips

✅ Creative Works

  • Original artwork and designs
  • Photography (with proper rights)
  • Written content and stories
  • Music and audio (original or licensed)

✅ Professional Content

  • Industry insights and analysis
  • Case studies and success stories
  • Professional advice and expertise
  • Business-appropriate discussions

✅ Community Engagement

  • Constructive feedback
  • Helpful responses
  • Community support
  • Collaborative projects

✅ Personal Expression

  • Personal experiences (appropriately shared)
  • Opinions and viewpoints (respectfully expressed)
  • Recommendations and reviews
  • Appropriate humor and entertainment

Prohibited Content

Absolutely Prohibited

❌ Illegal Content

  • Content violating any laws or regulations
  • Promotion of illegal activities
  • Fraudulent or deceptive content
  • Content that facilitates illegal transactions

❌ Harmful Content

  • Violence, gore, or graphic content
  • Self-harm or suicide promotion
  • Dangerous challenges or activities
  • Content endangering minors

❌ Hateful Content

  • Hate speech or discrimination
  • Harassment or bullying
  • Threats or intimidation
  • Doxxing or revealing private information

❌ Sexual Content

  • Pornographic or sexually explicit material
  • Sexual solicitation
  • Non-consensual intimate content
  • Content sexualizing minors

❌ Intellectual Property Violations

  • Copyright infringement
  • Trademark violations
  • Pirated content
  • Plagiarism

❌ Malicious Content

  • Malware, viruses, or harmful code
  • Phishing or scam attempts
  • Spam or repetitive content
  • Manipulation or vote brigading

❌ Misinformation

  • Deliberately false information
  • Dangerous medical misinformation
  • Election misinformation
  • Impersonation or identity fraud

Content Moderation

Moderation Process

  1. Automated Detection

    • AI and machine learning systems
    • Pattern recognition
    • Spam and abuse filters
    • Content matching technology

  2. Human Review

    • Manual moderation team
    • Community reporting
    • Escalation procedures
    • Context consideration

  3. Community Moderation

    • User reporting systems
    • Community voting (where applicable)
    • Trusted user programs
    • Peer review systems

Moderation Principles

  • Consistency: Uniform application of rules
  • Transparency: Clear communication about decisions
  • Fairness: Consideration of context and intent
  • Timeliness: Prompt response to violations
  • Proportionality: Actions match severity

Reporting Violations

How to Report

  1. In-Platform Reporting

    • Use the "Report" button on content
    • Select the violation category
    • Provide additional context if needed
    • Submit for review

  2. Email Reporting

    • Send details to: report@nusu.ai
    • Include screenshots or links
    • Describe the violation
    • Provide any relevant context

  3. Urgent Issues

    • For immediate safety concerns: safety@nusu.ai
    • For legal issues: legal@nusu.ai
    • For DMCA claims: dmca@nusu.ai

What Happens After Reporting

  1. Acknowledgment within 24 hours
  2. Initial review within 48 hours
  3. Action taken if violation confirmed
  4. Notification of outcome (where appropriate)
  5. Appeals process available

Content Removal

Grounds for Removal

Content may be removed for:

  • Violation of this policy
  • Legal requirements or court orders
  • Safety concerns
  • Technical or security issues
  • User request (own content)
  • Inactive or abandoned content

Removal Process

  1. Warning (for minor violations)

    • Notification sent
    • Opportunity to correct
    • Education provided

  2. Immediate Removal (for serious violations)

    • Content taken down
    • User notified
    • Reason provided

  3. Account Actions

    • Temporary suspension
    • Permanent ban
    • Legal action (if necessary)

Appeals Process

If your content is removed:

  1. Review the removal reason
  2. Submit appeal within 14 days
  3. Provide additional context
  4. Wait for review (typically 72 hours)
  5. Accept final decision

User Responsibilities

Before Posting

  • Verify content ownership/permissions
  • Check for accuracy and truthfulness
  • Consider privacy implications
  • Review community guidelines
  • Ensure appropriate audience

After Posting

  • Monitor engagement and responses
  • Address legitimate concerns
  • Update incorrect information
  • Respond to moderation requests
  • Maintain content quality

Legal Compliance

Users are responsible for:

  • Following all applicable laws
  • Respecting intellectual property
  • Obtaining necessary permissions
  • Age-appropriate content
  • Export control compliance

Platform Rights

Our Rights Include

  • Remove or modify content that violates policies
  • Suspend or terminate accounts for violations
  • Use content for service operation and improvement
  • Share content with law enforcement when required
  • Implement technical measures to prevent abuse
  • Change or update these policies

We May Also

  • Feature or promote quality content
  • Create aggregated or anonymized data
  • Archive content for legal purposes
  • Analyze content for service improvement
  • Implement content recommendations

Disclaimer

No Endorsement

  • User content doesn't represent Nusu's views
  • We don't endorse user-generated content
  • Users are solely responsible for their content
  • We don't verify all user claims or content

Limitation of Liability

  • We're not liable for user-generated content
  • We're not responsible for content accuracy
  • We don't guarantee content availability
  • Users interact with UGC at their own risk

Indemnification

Users agree to indemnify and hold Nusu harmless from any claims arising from:

  • Content they post
  • Violation of this policy
  • Violation of others' rights
  • Violation of any laws

Special Provisions

Minor Protection

  • No content targeting minors inappropriately
  • Parental consent required for minors
  • Enhanced protection for youth safety
  • Strict enforcement of child safety rules

Political Content

  • Political content must be clearly labeled
  • No election manipulation
  • Fact-checking may be applied
  • Transparency in political advertising

Commercial Content

  • Sponsored content must be disclosed
  • Affiliate links must be identified
  • No deceptive marketing practices
  • Compliance with FTC guidelines

Updates to This Policy

We may update this policy periodically. Changes will be:

  • Announced on our platform
  • Effective after reasonable notice
  • Applicable to new content immediately
  • Retroactive only when legally required

Contact Information

For questions about this User Generated Content Policy:

General Inquiries: team@nusu.ai
Legal/DMCA: legal@nusu.ai
Safety Concerns: safety@nusu.ai

Mailing Address:
Nusu, Inc.
Attn: User Generated Content
10161 W Park Run Dr ste 150
Las Vegas, NV 89145
United States

By creating or sharing content on our platforms, you acknowledge that you have read, understood, and agree to this User Generated Content Policy.