Dated: December 22, 2025

Accessibility Statement

Our Commitment to Accessibility

Nusu Inc. ("we", "us", or "our") is committed to ensuring digital accessibility for people with disabilities. We believe that everyone should have equal access to discover and connect with beauty and wellness services through our platform. We continually work to improve the accessibility and usability of our website at nusu.ai (the "Site"), our mobile application Nusu (the "App"), and all related services (collectively, the "Services").

Conformance Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

Visual impairments (blindness, low vision, color blindness)
Hearing impairments (deafness, hard of hearing)
Motor impairments (limited fine motor control, slow response time)
Cognitive impairments (learning disabilities, distractibility, difficulty focusing)

Accessibility Features

We have implemented the following accessibility features across our Services:

Navigation and Structure

Keyboard Navigation: All interactive elements, including links, buttons, and form controls, can be accessed and operated using a keyboard alone
Skip Navigation Links: Skip-to-content links allow keyboard users to bypass repetitive navigation elements
Logical Reading Order: Content is structured in a meaningful sequence that makes sense when read by assistive technologies
Consistent Navigation: Navigation patterns remain consistent across pages to help users predict where to find information

Visual Accessibility

Color Contrast: We maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text, meeting WCAG Level AA requirements
Color Independence: Information is not conveyed by color alone; we use text labels, patterns, or icons as additional indicators
Resizable Text: Text can be resized up to 200% without loss of content or functionality
Responsive Design: Our Services adapt to different screen sizes and orientations, supporting users who zoom or use magnification

Assistive Technology Compatibility

Screen Reader Support: We use semantic HTML, ARIA landmarks, and descriptive labels to ensure compatibility with screen readers such as JAWS, NVDA, VoiceOver, and TalkBack
Alternative Text: Images include descriptive alternative text that conveys the purpose and content of visual elements
Form Labels: All form inputs are associated with descriptive labels, and error messages are clearly identified
Focus Indicators: Visible focus indicators help users understand which element is currently selected

Content and Media

Clear Language: We strive to use plain, clear language that is easy to understand
Descriptive Links: Link text describes the destination or purpose, avoiding generic phrases like "click here"
Headings and Structure: Proper heading hierarchy helps users understand and navigate content structure
Video and Audio: Where applicable, we provide captions, transcripts, or audio descriptions for multimedia content

Mobile Application Accessibility

Our iOS and Android mobile applications include:

Support for platform accessibility features including VoiceOver (iOS) and TalkBack (Android)
Adjustable text sizes that respect system-level accessibility preferences
Touch targets sized appropriately for users with motor impairments
High contrast mode support
Reduced motion options for users sensitive to animation

Known Limitations

While we strive for comprehensive accessibility, we acknowledge certain limitations:

User-Generated Content: Reviews, photos, and other content submitted by users may not always include appropriate alternative text or meet accessibility standards. We encourage users to provide accessible content and are developing tools to improve this area
Third-Party Content: Some embedded content from third-party services (such as maps or payment processors) may have accessibility limitations outside our direct control. We work with partners who share our commitment to accessibility
Legacy Content: Some older content may not yet fully conform to current accessibility standards. We are actively remediating identified issues
Complex Interactive Features: Certain advanced features, such as interactive maps for location-based search, may present accessibility challenges. We provide alternative methods to access the same information

We are actively working to address these limitations and welcome feedback to help prioritize improvements.

Assistive Technology Testing

We evaluate our Services using a combination of:

Automated Testing: Regular scans using accessibility evaluation tools to identify technical issues
Manual Testing: Expert review of keyboard navigation, screen reader compatibility, and visual accessibility
Assistive Technology Testing: Testing with popular screen readers (JAWS, NVDA, VoiceOver, TalkBack), voice recognition software, and other assistive technologies
User Testing: Feedback from users with disabilities helps us understand real-world accessibility challenges

Continuous Improvement

We are committed to ongoing accessibility improvements through:

Regular accessibility audits of new and existing features
Accessibility training for our design and development teams
Incorporating accessibility requirements into our development process
Monitoring and responding to user feedback
Staying current with accessibility standards and best practices

Feedback and Contact Information

We welcome your feedback on the accessibility of our Services. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Nusu Inc.
Attn: Accessibility Team
10161 W Park Run Dr Ste 150
Las Vegas, NV 89145 United States

Phone: (+1) 844-244-4448
Fax: (+1) 844-244-4449

Email: accessibility@nusu.ai

When contacting us, please include:

The web page or app screen where you encountered the issue
A description of the accessibility problem
The assistive technology you were using (if applicable)
Your preferred method of contact

We aim to respond to accessibility feedback within five (5) business days and will work with you to provide the information or functionality you need.

Alternative Access

If you are unable to access any content or functionality on our Services, please contact us using the information above. We will work with you to provide the information in an alternative format or through an alternative means of access.

Enforcement and Compliance

In the United States, web accessibility is addressed through:

Section 508 of the Rehabilitation Act (for federal agencies and recipients of federal funding)
The Americans with Disabilities Act (ADA), which courts have increasingly interpreted to apply to websites and mobile applications
Various state accessibility laws and regulations

We are committed to meeting applicable accessibility requirements and resolving accessibility concerns in a timely manner.

Third-Party Resources

For more information about web accessibility standards and assistive technologies, the following resources may be helpful:

Updates to This Statement

We may update this Accessibility Statement from time to time to reflect improvements to our Services or changes in accessibility requirements. The "Last Updated" date at the top of this statement indicates when revisions were made.

Disclaimer: This Accessibility Statement is provided for informational purposes and describes our commitment to digital accessibility. It does not create any legal rights or obligations beyond those established by applicable law. For specific legal advice regarding accessibility compliance, please consult with a qualified attorney.